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My Miota®

Privacy Policy

Last modified: June 1, 2024

Thank you for using Miota, a service provided by MiOTA. At MiOTA (“MiOTA”, “we”, “us” or “our”), we are committed to building products that respect your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal data when you use our website, and other services and places where MiOTA acts as data controller, and which links to this Privacy Policy.

1. Information that we collect

Data provided voluntarily

We collect personal data when you voluntarily provide it to us. Such personal data includes:

  • Where you contact us via email or social media (your email address, social media account ID, profile photo).
  • The content of any messages you send to us.
  • Input which you enter to be processed by our tools and the associated Feedback you provide (for example by giving a thumbs up or thumbs down). Be assured that the Input and Output are subject to strict retention periods.
  • Answers to questions we ask you (for example when we provide customer support).

Where you choose not to provide us with such personal data, you may not be able to enter into a contractual relationship with us and the provision of services by us may be delayed or impossible.

Personal data collected automatically, and in connection with the use of cookies and similar technologies

When you visit our search engine or our other websites, your device sends some information about itself automatically. We only use this information temporarily to deliver content to you and to ensure security, We do not permanently store your search history, IP address, or User-Agent strings. The following usage and device-related personal data are what might be sent to us automatically:

  • information about the browser (type and version used, language)
  • the Internet service provider
  • the IP address
  • date and time of access request
  • time zone
  • access status/HTTP status code
  • the data volume transferred
  • websites from which you arrive at our website
  • websites accessed by you through our website
  • type of device and operating system
  • Universally unique identifier (UUID)

2. Purpose and Legal basis for Processing

We will only use your personal data when it is lawful. The following lists our purpose and lawful basis for processing personal data.

We may also aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research, train our AI models and for other similar purposes.

3. Disclosure of Personal Information

Any access to personal data is restricted to those persons who need to know in order to perform their professional duties. We may transfer your personal data to the following recipients and categories of recipients:

  • Private third parties: Affiliated or unaffiliated private bodies other than us.
  • Data processors: Certain third parties, whether affiliated or unaffiliated, may receive your personal data to process such data on behalf of us under appropriate instructions as necessary for the respective processing purposes, including IT and other administrative services (e.g., billing services, hosting and/or maintenance of IT systems). The data processors will be subject to contractual obligations to implement appropriate technical and organizational security measures to safeguard the personal data, and to process the personal data only as instructed.
  • Governmental authorities, courts, external advisors, and similar third parties: That are public bodies as required or permitted by applicable law.

4. Data Retention

Unless otherwise required by law (e.g., statutory retention obligations), we store personal data only as long as it is necessary to serve the purpose for which that personal data was collected. When retention of personal data is no longer necessary for legal or business purposes, it is deleted from our systems or anonymized.

5. Data Transfer

Your personal data may be transferred from the country in which you are present while using our website/services (“Home Country”) to another country (“Recipient Country”).

When we transfer your Personal Data from your Home Country to the Recipient Country, we will comply with our legal and regulatory obligations in relation to your Personal Data, including putting appropriate safeguards in place to ensure an adequate level of protection for the Personal Data, by requiring the recipient in Recipient Country to protect your Personal Data at a standard of protection comparable to the protection under applicable laws.

6. Your Rights

Under applicable data protection law you may be entitled to the following rights (though these rights may be restricted by applicable law):

Right of access: You may have the right to obtain from us confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, to request access to the personal data. The right of access includes, among other things, the purposes of the processing, the categories of the personal data to be processed, and the recipients or categories of recipient to whom the personal data will be disclosed. However, this right is not unrestricted as the rights of other persons may limit your right of access.

In certain circumstances you have the right to receive a copy of the personal data processed by us. For further copies requested by you, we charge a reasonable fee, where relevant calculated on the basis of administrative costs.

Right to rectification: You have the right, where relevant, to request the rectification of inaccurate personal data concerning you. Depending on the purposes of the processing, you may have the right to have incomplete personal data completed, including through the provision of a supplementary statement.

Right to erasure (right to be forgotten): Subject to certain preconditions, you have the right to request us to erase personal data concerning you and we may be obliged to erase such personal data.

Right to restriction of processing: Subject to certain preconditions, you have the right to request that we restrict the processing of your personal data. In that case, the data concerned will be marked and only processed by us for certain purposes.

Right to data portability: Subject to certain preconditions, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and the right to transmit that data to a different controller without hindrance from us.

Right to object: Subject to certain preconditions, you have the right to object at any time to the processing of your personal data by us on grounds arising from your particular situation, and we can be required not to process your personal data any longer. If personal data is processed for direct marketing purposes, you have an additional right to object at any time to the processing of personal data in relation to you for the purpose of such marketing. This also applies to profiling where this is connected to direct marketing. In that case, the personal data will no longer be processed by us for these purposes.

You may also have the right to withdraw your consent at any time (the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal) and to make a complaint to a data protection supervisory authority.

To exercise your rights, please contact us using the contact details provided under Section

7. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time. We encourage you to check this page for any changes. You can tell when Privacy Policy was last updated by looking at the date at the top of this page.

8. Contact Information

You can contact our Data Protection Officer at